Join Our Team as a Customer Service Representative

What You’ll Do

As a Customer Service Representative, you will be the friendly voice on the other end of the line. Your main job will be to assist customers with their inquiries and help solve their problems. Here are some of the key responsibilities:

Answer incoming calls from customers.

Provide accurate information and support for various products and services.

Resolve issues promptly and effectively.

Document customer interactions and feedback.

Keep up with ongoing training and updates.

Who You Are

We are looking for someone who is friendly, patient, and loves talking to people. Here are some skills and traits that will help you succeed in this role:

Excellent communication skills, both verbal and written.

Strong problem-solving abilities.

Ability to work independently and stay motivated.

Familiarity with computers and basic software applications.

Previous experience in customer service is a plus but not required!

Why Join Us?

At Sitel, we believe that happy employees make for happy customers. Here are some reasons you’ll love working with us:

Flexible Schedule: Work hours that fit your life.

Training and Support: We provide you with all the training you need to succeed.

Career Growth: Opportunities for advancement within the company.

Community: Be part of a supportive team that values your input.

Benefits: We offer competitive pay and benefits.