About the Role:
We are an innovative mid-sized technology firm based in Vancouver, dedicated to delivering cutting-edge software solutions tailored for small and medium businesses. We’re currently seeking a Part-Time Remote Customer Service Representative to join our collaborative and inclusive team.
This role offers you the chance to work flexible hours from the comfort of your home, making it an excellent fit for candidates interested in remote part time jobs Vancouver and work from home jobs Vancouver. You’ll help us provide exceptional customer support, ensuring clients receive timely and effective assistance using our CRM tools.
Join us and become part of a supportive culture that values clear communication and employee well-being while offering opportunities to develop your professional skills in remote customer service jobs Vancouver.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Utilize CRM software to log interactions, track cases, and update customer information accurately.
- Collaborate with team members virtually to resolve issues and improve customer satisfaction.
- Manage time effectively to meet daily and weekly performance targets while working remotely.
- Provide feedback on common customer concerns to support continuous product and service improvement.
Qualifications:
- Proven experience in customer service with strong communication and problem-solving skills.
- Proficiency with CRM software and comfortable navigating digital communication tools.
- Demonstrated ability to manage time and stay organized in a remote work setting.
- Reliable internet connection and a suitable home workspace for uninterrupted remote work.
- Previous remote work experience or familiarity with remote job expectations is a plus.
Benefits & Perks:
- Flexible part-time hours to support your work-life balance.
- Competitive hourly wage plus paid training to help you excel.
- Remote work opportunity from anywhere in Vancouver, North Vancouver, or nearby BC areas.
- Support for setting up your home office to ensure comfort and productivity.
- A welcoming and inclusive company culture that values diversity and employee well-being.
Ready to join our team?
Apply now for this exciting part time remote jobs Vancouver BC opportunity and take the next step toward a rewarding remote career!