Join Our Team as a Computer Support Specialist
We are a leading IT services company based in the United Kingdom seeking a Computer Support Specialist to join our welcoming and professional team. This role offers an excellent opportunity for individuals with basic computer skills to develop practical IT support experience in a stable and supportive work setting.
Working primarily within our UK office, you will be part of a collaborative environment that values clear communication, teamwork, and continuous learning. Your core focus will be assisting users with everyday computer issues, helping keep our systems running smoothly.
If you are looking for a role that supports both professional growth and work-life balance, this position is ideal for you.
Key Responsibilities
- Provide first-level support for basic computer and software issues, including troubleshooting hardware and software problems.
- Assist users with Microsoft Office applications and general data entry tasks.
- Install and configure computer software and hardware under guidance.
- Maintain accurate records of support requests and resolutions using helpdesk software.
- Communicate clearly with customers and internal teams to ensure effective problem resolution.
Required Skills & Qualifications
- Good computer literacy with experience using Microsoft Office and basic IT support tasks.
- Strong communication skills to assist users effectively and document issues clearly.
- Previous experience or certification in helpdesk support or a related area is preferred but not essential.
Our Benefits
- Competitive salary consistent with UK market standards.
- Flexible working hours with options for remote work to support your work-life balance.
- Comprehensive pension scheme and wellness support programmes.
- Opportunities for ongoing training and professional development.
- Generous annual leave entitlement to ensure proper rest and relaxation.
Ready to start your career with a reputable UK IT company that values your growth and offers a supportive environment? Apply today by submitting your CV through our careers page. We welcome candidates from all backgrounds and are excited to receive your application.