Join our well-established UK-based customer service company as an Entry-Level Remote Customer Support Representative. This is a perfect opportunity for those seeking starter work from home jobs with flexible hours and supportive training. Whether you’re new to the workforce or looking to begin a remote career, we provide a welcoming environment to help you grow.
Enjoy the benefits of working from home while developing your communication and problem-solving skills. Our inclusive culture encourages learning and offers a stable income with genuine work-life balance.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and courteous manner
- Assist customers by troubleshooting basic issues and providing clear solutions
- Update customer information and interactions accurately within CRM software such as Zendesk or Freshdesk
- Manage time effectively to meet daily workload and quality standards
- Collaborate with team members to ensure customer satisfaction and continuous improvement
Qualifications
- Basic computer literacy and comfortable using online tools
- Excellent verbal and written communication skills
- Good time management and the ability to work independently from home
- Strong problem-solving abilities with a friendly, patient attitude
- Familiarity with CRM software (e.g., Zendesk, Freshdesk) is a strong advantage but not essential
Benefits
- Work remotely from anywhere within the UK
- Flexible working hours to support your lifestyle
- Competitive salary with reliable, steady income
- Paid training and ongoing support from a dedicated team
- Access to career development opportunities to help you grow
- A friendly and inclusive company culture focused on employee wellbeing
Ready to start your remote career?
If you’re interested in applying for this entry-level remote customer support role, please submit your CV and a brief cover letter detailing your interest. We’re excited to hear from beginners eager to join a supportive team and grow their skills. For questions or to apply, email us at [email protected].