Comcast Work From Home – Remote Technical Support Specialist

Full Job Description

Join Comcast as a Remote Technical Support Specialist

Start Your Career in Tech with Flexible, Remote Work

Are you ready to begin your journey in technical support? Comcast is hiring motivated individuals with little or no experience for our Remote Technical Support Specialist role. Work from the comfort of your home while learning valuable skills and supporting customers with their technical needs.

Why You’ll Love This Role

• Flexible Hours: Find a schedule that works for your lifestyle, with options for part-time or full-time shifts.
• 100% Remote Work: No commute, no office—just reliable internet and a quiet space.
• Skill Development: Comprehensive training provided to help you improve your technical and customer service abilities.
• Supportive Environment: Work with a friendly team that values your growth and success.

What You’ll Do Daily

• Assist customers with troubleshooting internet, cable, and equipment issues via phone, chat, or email.
• Guide users through step-by-step instructions with patience and clarity.
• Document customer interactions accurately in our system.
• Escalate complex problems to specialized teams when necessary.
• Stay updated on new technologies and tools provided by Comcast.

About the Contract

• Entry-level contract position with competitive hourly pay.
• Opportunities for contract extension based on performance.
• Access to benefits during contract tenure (details provided during onboarding).

Basic Qualifications

• Fluent in written and spoken English.
• Reliable high-speed internet connection.
• A quiet home workspace free of distractions.
• A willingness to learn and a customer-first attitude.
• Basic computer skills and comfortable navigating multiple applications.

Take the First Step Toward Your Tech Career!

If you’re excited about remote work, flexible scheduling, and helping customers every day, we want to hear from you. Join Comcast and start building your skills in a supportive, dynamic environment.

Apply now to become a Remote Technical Support Specialist and unlock your potential!