Full Job Description
Convergys Work From Home – Customer Engagement Associate
Start Your Career with a Leading Customer Service Team
Are you looking to begin your career from the comfort of your own home? Convergys invites enthusiastic individuals with little or no prior experience to join us as Customer Engagement Associates. This entry-level remote role offers flexible scheduling, skills development, and the opportunity to grow in a fast-paced, supportive environment.
Why Join Us?
- Flexible Hours: Choose shifts that fit your lifestyle, with options available throughout the day and evening.
- Remote Work: Work comfortably from your homeāno commuting needed.
- Skill Development: Gain valuable customer service and communication skills through comprehensive training and ongoing support.
- Entry-Level Friendly: No prior experience? No problem! We provide all the tools to help you succeed.
Daily Tasks
- Engage with customers via phone, email, or chat to provide information and assistance.
- Resolve customer concerns with patience and professionalism.
- Document interactions accurately and follow established procedures.
- Collaborate with the team to improve customer satisfaction.
Contract Details
- Position: Customer Engagement Associate (Entry-Level)
- Work Arrangement: Fully remote / Work from home
- Schedule: Flexible hours with part-time and full-time options
- Duration: Contract-based with potential for extension or permanent placement
- Compensation: Competitive hourly rate, paid weekly
Basic Qualifications
- Proficient English literacy (written and verbal)
- Reliable internet connection with a minimum speed suitable for remote work
- Comfortable using computer-based applications and communication tools
- Positive attitude and willingness to learn
Ready to Start Your Journey?
If youāre eager to develop yourself, enjoy connecting with others, and want the freedom of working from home on a flexible schedule, apply today to become a valuable member of the Convergys team. Take the first step toward your new career now!