Full Job Description
Join Us as an Online Marketplace Support Specialist â Work From Home!
Are you looking for a flexible, entry-level remote opportunity to kickstart your career?
We’re excited to offer an entry-level position as an Online Marketplace Support Specialist for craigslist. Whether youâre just starting out or seeking a work-from-home role with room to grow, this is an excellent chance to build skills in a dynamic, fast-paced online marketplace environment.
What Youâll Do Daily:
- Respond to customer inquiries and provide polite, helpful support via chat and email
- Assist users by troubleshooting common questions related to listings and account management
- Monitor marketplace activity to help maintain a safe and welcoming community
- Document interactions and escalate issues to the right teams when necessary
- Participate in brief daily team check-ins to stay aligned and share updates
Why Join Us?
- Flexible hours: Work when it suits you, balancing your personal life and other commitments
- Fully remote: No commuting â work comfortably from your home
- Skill development: Gain valuable customer service and online marketplace experience with ongoing training
- Supportive environment: Join a friendly team that values your growth and input
Contract Details:
- Part-time contract role with the possibility of extension based on performance
- Compensation based on hours worked with clear, timely payments
- Initial training provided remotely before you start
Basic Qualifications:
- Comfortable reading and writing in English
- Reliable internet connection and a quiet workspace
- A positive attitude with a willingness to learn and help others
- Basic computer skills and ability to navigate websites and applications
Ready to embark on your remote work journey?
If youâre eager to learn, have a customer-first mindset, and want a flexible entry-level role, we want to hear from you! Take the first step toward a rewarding online marketplace career â apply today and become an essential part of our remote support team.