Industry: Private
Employment Type: Part Time
Work Hours: 8
Salary: £20 To £30/An Hour
Location: United Kingdom
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Full Job Description
Join the Hilton Work From Home Team as a Customer Experience Specialist
Are you looking for a chance to work from home with one of the most recognized names in hospitality? Hilton is looking for a Customer Experience Specialist to join our amazing remote team. This role is perfect for those who love helping others and enjoy a fast-paced environment.
About Hilton
Hilton has been providing top-notch services in the hospitality industry for many years. We take pride in giving our guests unforgettable experiences. Our mission is to create a world where hospitality is more than just a service. We work as a team to ensure that our values reflect in everything we do.
What You Will Do
In this role, you will:
- Assist guests with their inquiries through phone, email, and chat.
- Provide solutions to customer issues in a friendly and professional manner.
- Support reservations by guiding customers through the booking process.
- Handle customer feedback and work with the team to improve our services.
- Collaborate with other departments to ensure guest satisfaction.
Who You Are
The ideal candidate enjoys helping others and cares about their experience. You should have:
- Strong communication skills, both written and verbal.
- A positive attitude and ability to engage with customers.
- Experience with customer service or a related field is a plus.
- A reliable internet connection and a quiet workspace.
- Flexibility to work various shifts, including weekends and holidays.
Why Work at Hilton?
Working with Hilton means you will be part of a great team that values your contributions. Here are some benefits you can expect:
- Competitive salary with opportunities for growth.
- Access to discounts on Hilton stays, making travel affordable.
- Work from the comfort of your home.
- Inclusive company culture where everyone is valued.
- Training and support to help you succeed in your role.
How to Apply
If you are ready to join this exciting opportunity, we want to hear from you! Please apply on this page and take the first step towards a fulfilling career with Hilton. We can’t wait to welcome you to our team!
Join Us
At Hilton, we believe in creating an environment where everyone can thrive. Be part of a company that prioritizes family, growth, and excellence. Your journey with us begins here with this Hilton Work From Home opportunity!
