Full Job Description
Join ibex as a Remote Customer Care Agent – No Experience Required!
About the Role
Are you looking for an entry-level opportunity to kickstart your career from the comfort of your own home? ibex is hiring Remote Customer Care Agents who are eager to learn, communicate clearly, and provide excellent service to customers worldwide. This is your chance to join a fast-growing company that values your growth and flexibility.
Why Youâll Love Working With Us
- Work from anywhere: 100% remote position â say goodbye to commuting!
- Flexible hours: Choose shifts that fit your lifestyle, perfect for students, parents, or those seeking side income.
- Skill development: On-the-job training and ongoing support to boost your communication, problem-solving, and customer service skills.
- Career growth: Opportunities to advance within ibex and explore multiple roles as you gain experience.
Your Daily Tasks
- Respond to customer inquiries via phone, chat, or email in a professional and friendly manner
- Assist customers with product information, troubleshooting, and order management
- Maintain accurate records of customer interactions and transactions
- Work collaboratively with your team to meet performance goals and quality standards
Contract Details
- Part-time or full-time opportunities available
- Flexible scheduling with day, evening, and weekend shifts
- Competitive hourly pay with performance-based incentives
- Contractual employment with ibex including necessary training periods
Basic Qualifications
- Fluent English literacy (reading, writing, and speaking)
- Reliable internet connection and a quiet workspace at home
- Comfortable using computers and common software (training provided)
- A positive attitude and eagerness to learn
Ready to Get Started?
Donât miss out on this exciting opportunity to join a global leader in customer care while enjoying the flexibility and comfort of remote work. Take the first step towards building a rewarding career with ibex today!
Apply now and become part of our dynamic remote team!