About the Role
We are a rapidly growing tech startup in the UK focused on delivering seamless digital customer experiences. As a Remote Customer Support Specialist, you will be part of a transparent and collaborative culture, helping customers from the comfort of your home. This role is perfect for professionals seeking jobs virtual with flexibility, skill development, and room for growth.
Key Responsibilities
- Respond promptly and effectively to customer inquiries via multiple channels.
- Utilize CRM software such as Zendesk and Salesforce to manage and track customer issues.
- Provide clear, empathetic communication to resolve problems and ensure customer satisfaction.
- Manage time efficiently to meet daily goals and maintain quality standards.
- Collaborate remotely with cross-functional teams to continuously improve the customer experience.
Qualifications
- Proven experience with CRM platforms like Zendesk or Salesforce.
- Strong communication skills, both written and verbal, tailored for remote support.
- Demonstrated ability to work independently and manage time effectively in a remote setting.
- Preferred: Problem-solving aptitude and commitment to customer service excellence.
Benefits & Perks
- Fully remote role with flexible working hours allowing a healthy work-life balance.
- Competitive salary that values your expertise and contributions.
- Opportunities for continuous learning and career development within the company.
- Work from home with a supportive and transparent company culture.
Ready to Join Us?
If you’re looking for jobs home where you can grow and make an impact while enjoying flexibility, we want to hear from you! Click the apply button and submit your CV today to start your journey with us as a Remote Customer Support Specialist.