Part-Time Remote Customer Support Representative

Part Time Scotland March 13, 2025 Remote

Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: £20 To £30/An Hour

Location: United Kingdom

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Full Job Description

Join Our Team as a Part-Time Remote Customer Support Representative!

Are you looking for flexible work that fits into your life? Do you enjoy helping others and solving problems? If so, we have the perfect opportunity for you! We are seeking a friendly and reliable Part-Time Remote Customer Support Representative to join our team.

About Us

At Friendly Solutions, we believe in providing top-notch support to our customers. Our mission is to make their lives easier while creating a positive work environment for our team. We are a small, close-knit group who value teamwork and communication.

What We’re Looking For

We need someone who is passionate about customer service and can work approximately 20 hours per week. This role is perfect for students, parents, or anyone looking for a side gig! Here’s what we want:

Excellent communication skills – you should be able to explain things clearly.
A positive attitude – we want team players who enjoy helping others.
Basic computer skills – you’ll need to navigate our software and tools.
Reliability – our customers depend on us, and we need you to be there.

Your Responsibilities

As a Customer Support Representative, you’ll be the voice of our company. Your main tasks will include:

Responding to customer inquiries via phone, email, and chat.
Resolving issues and providing solutions.
Keeping detailed records of customer interactions.
Feedback collection to help us improve our services.

Benefits of the Job

We want our team members to feel valued. Here are some benefits of working with us:

Flexible schedule: Work around your availability!
Remote work: Enjoy the comfort of your own home.
Competitive pay based on experience.
Opportunities for growth within the company.

Work Environment

We pride ourselves on a supportive and friendly work environment. Even though we work remotely, we make sure to stay connected. You’ll have access to regular team meetings and training sessions to help you succeed in your role.