About Us
We are a well-established, family-friendly tech firm based in the United Kingdom, dedicated to creating an inclusive and supportive workplace culture. Our mission is to help working parents, especially mums, find meaningful remote flexible jobs for moms that respect their parenting responsibilities while offering career advancement.
Job Summary
As a Remote Customer Support Specialist for Moms, you’ll be at the heart of our customer experience, resolving queries with empathy and clarity from the comfort of your home. Our flexible and supportive environment understands the unique balance work from home jobs for moms require, making this position ideal for stay at home moms, single moms, or any mom seeking part time remote jobs for moms.
We offer both part-time and full-time roles, enabling you to choose a schedule that fits your lifestyle. Join a warm community built around supportive policies, training, and personal development—all designed for remote jobs for moms looking to grow professionally without sacrificing family time.
Key Responsibilities
- Respond promptly and clearly to customer inquiries using CRM tools like Zendesk or Salesforce.
- Troubleshoot and resolve customer issues with a solutions-focused and empathetic approach.
- Manage time effectively to meet daily performance goals while balancing remote work demands.
- Maintain accurate records of customer interactions and feedback to support ongoing service improvements.
- Collaborate with remote teams to ensure a consistent and positive customer experience.
Qualifications
- Excellent written and verbal communication skills suited for remote customer interactions.
- Experience with CRM software such as Zendesk or Salesforce preferred.
- Strong time management and problem-solving abilities to work independently.
- Previous experience working remotely, especially in customer service roles, is highly valued.
- Empathy and patience in understanding customer needs, aligned with family-friendly values.
Benefits & Perks
- Flexible working hours enabling a balance between parenting and career.
- Competitive salary tailored for part-time and full-time remote roles.
- Work comfortably from home – no commuting required.
- Access to a supportive online community specifically for moms working remotely.
- Ongoing training and development opportunities to help you grow your skills and career.
Ready to Join Us?
If you’re a UK-based mom seeking easy work from home jobs for stay at home moms with a company that values your unique circumstances, we’d love to hear from you. Applying is simple—click the link below or email your CV and cover letter to [email protected]. Embrace a fulfilling career that fits your family life.