Remote Customer Support Specialist – Remote Jobs in Missouri
Innovatech Solutions, a trusted mid-sized technology provider delivering innovative software services nationwide, is seeking a Remote Customer Support Specialist. This role offers meaningful customer interaction and the opportunity to support clients remotely across the state, including remote jobs Columbia MO and remote jobs Missoula. Join a collaborative, inclusive culture that values your skills and supports your career growth while providing the flexibility of remote work.
Responsibilities:
- Provide timely and effective customer support through CRM platforms such as Salesforce and Zendesk.
- Resolve customer inquiries and issues with strong problem-solving skills and clear communication.
- Manage and track support tickets efficiently to ensure customer satisfaction.
- Collaborate with internal teams to escalate and resolve technical concerns promptly.
- Maintain accurate documentation of customer interactions and feedback.
Qualifications:
- Experience in remote customer support roles using CRM software (e.g., Salesforce, Zendesk).
- Excellent verbal and written communication skills tailored to customer needs.
- Strong problem-solving abilities and effective time management.
Benefits:
- Flexible remote work schedule supporting work-life balance.
- Competitive salary reflecting your skills and experience.
- Comprehensive health insurance coverage.
- Opportunities for career development and ongoing learning.
Ready to join a dependable employer that fosters growth and values your contribution? Apply today to become part of Innovatech Solutions’ supportive and dynamic team where your remote customer support skills will thrive.