Join Our Team as a Remote Customer Success Manager – Remote Jobs Michigan
Are you a motivated professional seeking meaningful online jobs Michigan? Our well-established, fast-growing tech company headquartered in Michigan is looking for a Remote Customer Success Manager to join our remote michigan jobs team. We develop pioneering remote workforce solutions and value innovation, transparency, and inclusivity in all we do.
This role offers true location flexibility within Michigan, allowing you to balance your career advancement with the remote work environment you desire. If you’re driven by customer success, love collaborating across teams remotely, and want to contribute to a supportive culture, this position was made for you.
As part of our team, you’ll leverage your expertise managing customer relationships and remote collaboration while enjoying perks like flexible hours and professional development. Explore new career horizons and join one of the top employers offering remote jobs michigan professionals can thrive in.
Key Responsibilities
- Lead and manage onboarding processes to ensure smooth customer adoption of our tech solutions in a fully remote context.
- Maintain accurate and up-to-date customer data within CRM platforms such as Salesforce and HubSpot.
- Collaborate effectively with cross-functional teams including sales, product, and support to enhance customer satisfaction.
- Monitor customer health metrics and performance indicators, using data analysis to proactively address potential issues.
- Conduct regular remote check-ins and training sessions to enhance customer knowledge and engagement.
- Identify opportunities for upselling and expansion by understanding customer goals and evolving needs.
Required Qualifications & Skills
- Proven experience in customer success or account management, ideally in a technology-driven environment.
- Proficiency with CRM software such as Salesforce or HubSpot to manage detailed customer records and workflows.
- Strong remote communication skills to facilitate clear, effective interactions across digital channels.
- Excellent problem-solving ability, with a data-informed approach toward identifying and resolving challenges.
- Experience in remote team collaboration and project management tools.
- Ability to analyze customer data to derive actionable insights and drive impactful decisions.
- Self-motivated with strong organizational skills to manage priorities in a flexible, remote work setting.
Benefits & Perks
- Remote work opportunity within Michigan offering genuine location flexibility and flexible hours.
- Competitive salary package aligned with experience and market standards.
- Comprehensive health insurance plans to support your well-being.
- Generous paid time off (PTO) for work-life balance and personal rejuvenation.
- Access to ongoing professional development and educational resources to advance your career.
- Inclusive, transparent, and supportive company culture fostering employee growth.
- Opportunity to contribute meaningfully in one of the leading online jobs Michigan professionals seek.
Why Work With Us
At our company, we believe in building more than just great products — we build great people. Our culture is rooted in transparency, inclusivity, and mutual respect, ensuring every team member feels valued and empowered. We recognize that remote michigan jobs aren’t just about location — they’re about creating an environment where autonomy meets collaboration.
We prioritize career development through mentorship, training, and clear advancement paths. As a Remote Customer Success Manager, you’ll have the freedom to manage your schedule while benefiting from a supportive team that’s committed to your success. Our remote workforce solutions allow us to foster close collaboration regardless of physical distance, and we ensure every voice is heard and every contribution recognized.
If you are looking for a role that challenges your skills, supports your growth, and respects your work-life balance, our company is the ideal place for you to thrive. Join us and be part of the future of work — offering cutting-edge technology and flexible remote jobs michigan professionals are proud to hold.
Application Instructions
If this Remote Customer Success Manager position aligns with your skills and career goals, we encourage you to apply. Please submit your resume along with a brief cover letter outlining your relevant experience and your interest in remote michigan jobs. Early applications are encouraged as we review candidates on a rolling basis.
Take the next step in your career with us — apply today and join a team dedicated to innovation, inclusion, and remote work excellence.