Remote Customer Support Specialist – Remote Jobs San Antonio
TechSolutions UK Ltd, a well-established technology solutions provider known for its collaborative and inclusive culture, is hiring for a Remote Customer Support Specialist role. This opportunity is perfect for UK-based professionals interested in remote jobs in San Antonio, offering flexibility and the chance to connect with teams across time zones.
Our company values innovation, continuous learning, and employee well-being, and supports flexible remote working hours to promote strong work-life balance.
As part of a supportive team, you will contribute your strong communication and problem-solving skills to deliver exceptional customer service in a stable yet flexible environment.
Responsibilities
- Provide timely and effective customer support through phone, email, and chat while working remotely.
- Utilize CRM software such as Salesforce and Zendesk to manage customer interactions and track issues.
- Resolve customer inquiries and problems efficiently, ensuring high satisfaction and retention.
- Manage and prioritize daily tasks independently in line with flexible remote work policies.
- Collaborate remotely with team members to share knowledge and improve service quality.
Qualifications
- Required:
- Proven customer service experience in a remote setting or similar role.
- Strong written and verbal communication skills suited for remote work environments.
- Proficiency with CRM tools such as Salesforce or Zendesk.
- Effective time management and ability to work independently.
- Strong problem-solving abilities with a customer-focused mindset.
- Preferred:
- Experience working with UK-based teams or in overlapping time zones such as San Antonio.
- Familiarity with other customer support software or communication platforms.
Benefits
- Fully remote work with flexible working hours tailored to your lifestyle.
- Competitive salary package reflecting your skills and experience.
- Comprehensive health benefits supporting your well-being.
- Opportunities for ongoing professional development and career growth.
- Supportive and communicative management focused on transparency and employee success.
If you are seeking remote part time jobs San Antonio or part-time jobs San Antonio remote with a company that values your contributions and flexibility, this role is an excellent fit. Join TechSolutions UK Ltd and build a rewarding career in a remote customer support position.
Ready to apply? Submit your application today to be considered. Applications are reviewed on a rolling basis.