Remote Part-Time Customer Support Specialist

Remote Part-Time Customer Support Specialist

Are you a skilled communicator with a passion for helping customers and a desire for flexible work? Our globally recognized technology company is seeking a Remote Part-Time Customer Support Specialist based in the United Kingdom. This role offers the perfect balance of meaningful, impactful work and the flexibility to maintain your personal commitments.

As part of a company that values inclusivity, continuous learning, and employee well-being, you’ll be empowered to deliver exceptional support while growing your skills. Join a team that embraces transparency and open communication, in an environment designed to foster your professional development within a flexible schedule.

  • Provide timely, clear, and empathetic support to customers via multiple channels including email, chat, and phone.
  • Utilize CRM software such as Zendesk and Salesforce to track and manage customer interactions efficiently.
  • Collaborate remotely with team members to resolve complex issues and relay customer feedback.
  • Maintain accurate records and update customer information with attention to detail.
  • Manage and prioritize your workload to meet response time targets within a remote part-time schedule.
  • Proven experience delivering customer support in a remote work environment.
  • Proficiency with CRM platforms such as Zendesk or Salesforce.
  • Excellent written and verbal communication skills suitable for a diverse client base.
  • Strong time management skills with the ability to work independently and prioritize tasks.
  • Ability to maintain a high level of professionalism and empathy while handling customer inquiries.
  • Flexible remote part-time hours supporting work-life balance.
  • Competitive salary reflecting your skills and experience.
  • Access to continuous training and development resources to advance your career.
  • Comprehensive health and wellness programs encouraging your overall well-being.
  • Supportive and inclusive company culture that values transparency and open communication.
  • Opportunities to contribute to innovative projects within a multinational technology leader.

Joining us means becoming part of a forward-thinking technology firm with a mission to deliver innovative digital solutions globally. We prioritize creating an environment where every employee feels valued, supported, and empowered to develop professionally while maintaining a healthy balance between work and personal life.

Our commitment to inclusivity drives how we recruit and nurture talent, ensuring you’ll be welcomed into a collaborative and diverse team. If you’re motivated by clear responsibilities, meaningful work, and a culture that invests in your growth, this role offers a rewarding path forward.

Ready to take the next step in your customer support career? Apply now to join our team and enjoy the flexibility and community of a leading technology company from the comfort of your home.

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