Discover rewarding side jobs you can do from home with Innovatech Digital Services. We’re a dynamic startup based in the United Kingdom that’s passionate about delivering exceptional digital services globally. We believe great work comes from an inclusive culture where creativity and continuous learning thrive. If you’re looking for flexible work opportunities that fit around your life without compromising career development, this role is for you.
As a Remote Customer Support Specialist, you’ll be the friendly voice and trusted problem-solver for our valued clients. This role is perfectly suited as a side job you can do from home, giving you the flexibility to balance work and your personal life effectively. Whether you have previous remote experience or are new to virtual work, we provide paid training to help you succeed.
We’re excited to connect with open-minded, self-driven candidates located within the UK who want a meaningful role offering steady income and clear growth possibilities. Join us and be part of a forward-thinking team that values your contribution and supports your goals.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and live chat from your home setup.
- Resolve customer issues by troubleshooting and providing solutions tailored to individual needs, maintaining a positive tone throughout.
- Utilize CRM software to accurately document customer interactions and track ongoing cases remotely.
- Collaborate virtually with team members and escalate complex issues appropriately to ensure customer satisfaction.
- Manage your flexible schedule effectively to meet service level agreements while maintaining work-life balance.
Qualifications & Skills
- Excellent communication skills with a strong customer service focus and friendly demeanor.
- Experience working remotely or in virtual teams, with proven self-motivation and time management.
- Proficiency in CRM platforms and basic tech tools used for remote customer support.
- Strong problem-solving abilities with the capacity to think clearly under pressure.
- Bilingual skills preferred, especially in English and an additional UK language such as Welsh, Scots Gaelic, or Polish.
Benefits & Perks
- Remote work opportunity allows you to work comfortably from your home office.
- Flexible work schedule enabling you to balance your job with personal commitments and studies.
- Competitive salary reflective of your skills and commitment.
- Home office allowance to support your remote workspace setup.
- Continuous career development opportunities with access to paid training and mentorship.
- Supportive company culture focused on inclusivity, open communication, and work-life balance.
Why Apply?
If you are searching for reliable side jobs you can do from home that offer flexibility, steady pay, and room to grow, Innovatech Digital Services is ready to welcome you. Join a welcoming team that supports your ambitions while respecting your time and life commitments. Experience the ease of remote work combined with engaging duties that make a real difference to customers every day.
Apply today and take the next step in your career with a company that values you as a person and a professional. Embrace this opportunity to enhance your skills, improve your work-life balance, and contribute to an innovative, inclusive workplace that cares about your success.