Full Job Description
Join Our Team as a Virtual Call Agent – Work From Home with SYKES!
Are you looking for a fully remote job that offers flexibility and a chance to build your skills? SYKES is hiring entry-level Virtual Call Agents to join our growing remote workforce. No previous experience? No problem! We’re ready to train and support you every step of the way.
Why Choose SYKES?
- Flexible Hours: Choose shifts that fit your lifestyle—work mornings, afternoons, evenings, or weekends.
- Remote Work: Enjoy the comfort and convenience of working from your own home.
- Skill Development: Gain valuable communication and customer service skills through comprehensive training.
- Supportive Team: Join a friendly and helpful team dedicated to your success.
What You’ll Do Daily
- Respond to inbound customer inquiries via phone, email, or chat with professionalism and care.
- Assist customers by providing information, troubleshooting issues, and resolving problems efficiently.
- Accurately document customer interactions and update records as needed.
- Collaborate with team members and supervisors to meet and exceed performance goals.
Contract Details
- Entry-level contract with full training included.
- Part-time and full-time shifts available.
- Competitive pay with potential for bonuses based on performance.
- Work-from-home setup—just bring your computer and internet connection!
Basic Qualifications
- Proficient in English with strong reading and writing skills.
- Access to a reliable internet connection and a quiet workspace.
- Comfortable using a computer and learning new software applications.
- A positive attitude and willingness to learn.
Ready to Start Your Remote Career?
If you’re eager to grow, help others, and work from home with a flexible schedule, SYKES wants to hear from you! Take the first step toward a rewarding career by applying today.