Customer Service Representative – Teleperformance Work From Home
Join Teleperformance, a global leader in outsourced omnichannel customer experience management, and enjoy the benefits of working remotely from your home in the UK. Teleperformance offers a well-established remote work program tailored to empower professionals seeking flexible work-from-home jobs without compromising on career growth or professional development.
As a Customer Service Representative with Teleperformance, you will connect with customers daily, delivering top-tier service through various communication channels while leveraging innovative tools and CRM software. This role is perfect for individuals who possess strong verbal and written communication skills, problem-solving abilities, and a passion for supporting customers in a remote work environment.
Teleperformance careers offer more than just a job – here you’ll find a supportive team environment, comprehensive training programs, and opportunities for advancement in a company committed to inclusivity and employee development. Whether you are seeking full-time or part-time work, Teleperformance work from home jobs provide a balance of flexibility and stability that suits your lifestyle.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or chat within a remote setup.
- Use CRM software to accurately document interactions, resolve issues, and track customer feedback.
- Provide tailored solutions by analyzing customer needs and offering appropriate product or service information.
- Maintain a high level of customer satisfaction while working independently from home.
- Collaborate remotely with team members and supervisors to ensure continuous improvement of customer service processes.
- Adhere to company policies and data security protocols while working remotely.
- Participate actively in training and development programs to enhance job performance and support career advancement.
Qualifications & Skills
- Proven customer service skills with a professional and patient approach.
- Strong verbal and written communication abilities essential for remote interactions.
- Competence with CRM software and basic computer applications.
- Ability to think critically and solve problems independently from a home workspace.
- Self-motivated and disciplined to manage workload effectively in a remote environment.
- Flexibility to work full-time or part-time schedules accommodating work-life balance.
- Reliable internet connection and a quiet workspace to ensure uninterrupted service.
Benefits & Perks
- Remote work / work from home: Enjoy the convenience and comfort of working from your own space.
- Flexible scheduling: Choose full-time or part-time hours that fit your lifestyle and commitments.
- Competitive salary: Earn a rewarding income with regular reviews to support your financial growth.
- Career advancement opportunities: Access internal promotion paths and skill-building workshops.
- Training and development: Engage in ongoing programs to sharpen your customer service and technical knowledge.
- Supportive team environment: Benefit from a culture of inclusivity, encouragement, and open communication despite working remotely.
- Work-life balance: Build a career that respects your personal wellbeing and family time.
Why Join Teleperformance?
Teleperformance is renowned for its dedication to fostering an inclusive and supportive workplace where every employee’s voice is valued. Our work-from-home roles exemplify our commitment to accessibility and flexibility for UK-based professionals aiming to build a stable career in customer service.
By choosing Teleperformance careers, you are joining a global organization that invests in your professional growth through comprehensive training, mentoring, and clearly defined advancement paths. Our approach to teleperformance remote jobs ensures you are equipped with the tools and resources necessary to succeed while maintaining a healthy balance between your work and personal life.
Whether you are new to customer service or an experienced professional, Teleperformance Canada work from home and UK positions alike offer a welcoming environment designed to bring out the best in you. Explore teleperformance customer service jobs and discover the advantages of a career that combines flexibility with meaningful work.
Application Instructions
Ready to take the next step in your career? Apply now by submitting your application through our recruitment platform. Ensure your CV highlights relevant customer service experience and your comfort with remote work technology. Prepare to showcase your communication and problem-solving skills during the interview process. We look forward to welcoming you to the Teleperformance family, where your journey toward a flexible and rewarding work-from-home career begins.