Full Job Description
Verizon Work From Home – Remote Technical Support Specialist (Entry-Level)
Start Your Career with a Leading Telecommunications Company
Are you looking for an exciting opportunity to launch your career in tech support? Verizon is hiring compassionate, motivated individuals for our Remote Technical Support Specialist position. This entry-level role is perfect for candidates with little or no experience who want to develop new skills while enjoying the flexibility of working from home.
Why Join Verizon?
- Flexible Hours: Tailor your work schedule to fit your lifestyle with multiple shift options.
- Work From Home: No commute—work comfortably and productively from your own space.
- Skill Development: Receive comprehensive training and ongoing support to build your technical and customer service expertise.
- Supportive Team: Join a dynamic and friendly team focused on delivering exceptional customer experiences.
What You’ll Do Daily
- Provide remote assistance to Verizon customers facing technical issues with their internet, TV, and phone services.
- Troubleshoot and diagnose problems using detailed guides and software tools.
- Communicate clearly and sympathetically to resolve questions and concerns.
- Document customer interactions and solutions for quality assurance purposes.
- Work collaboratively with other teams to escalate and resolve complex technical challenges.
Contract Details
- Type: Contract with potential for extension based on performance
- Hours: Flexible scheduling with full-time and part-time shifts available
- Location: 100% Remote (Work from home anywhere with stable internet access)
- Training: Paid onboarding included to set you up for success
Basic Qualifications
- Fluent English literacy skills (verbal and written)
- Reliable high-speed internet connection and a quiet workspace
- Comfortable using computers, software applications, and troubleshooting tools
- Strong communication and problem-solving skills
- Motivated self-starter with a willingness to learn
Ready to Jumpstart Your Tech Support Career?
If you’re eager to grow in a supportive, flexible environment with a top company like Verizon, apply today! Join us and be part of a team that values your development and offers meaningful work from wherever you call home.