Join Our Team as a Remote Customer Service Representative!
Are you looking for flexible work from home jobs in Lawrenceville GA? We are a trustworthy mid-sized technology solutions provider based in the UK, delivering innovative software designed for small and medium enterprises. Our supportive and collaborative culture values transparency and balance, making this remote customer service role both rewarding and adaptable to your personal schedule.
As part of our team, you’ll enjoy working remotely with the freedom to manage your own hours while growing your skills in a positive, engaging environment. If you’re passionate about helping customers and keen to develop your career with a company that cares, this could be the perfect fit.
We welcome UK-based professionals seeking meaningful remote opportunities that combine professional development with flexibility. Join us and experience the difference of a clear, approachable workplace that supports your success.
Key Responsibilities:
- Respond promptly and effectively to customer inquiries via phone, email, and chat while working remotely.
- Use CRM software like Salesforce or Zendesk to track and manage customer interactions and issues.
- Identify and resolve customer problems with patience and clear communication.
- Manage your time efficiently to meet daily and weekly performance targets.
- Collaborate with team members and management to improve service processes and customer satisfaction.
Qualifications:
- Excellent communication skills, both written and verbal.
- Previous customer service experience is required.
- Proficiency using CRM software such as Salesforce or Zendesk.
- Strong problem-solving abilities with attention to detail.
- Effective time management skills for autonomous remote work.
Benefits:
- Remote Work: Enjoy the comfort and convenience of working from home.
- Flexible Hours: Balance your professional and personal life with adaptable schedules.
- Competitive Salary: Receive compensation that reflects your skills and contributions.
- Paid Training: Gain access to comprehensive onboarding and ongoing learning.
- Health Benefits: Support your well-being with company-provided health plans.
If you’re ready to take the next step in your career and want to join an inclusive and supportive team, please apply today. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds.