Job Summary
Join American Express, a global leader in financial services recognized for innovation, integrity, and a customer-first approach. We’re seeking motivated Customer Service Representatives across the UK who want to build meaningful careers in a supportive environment.
At American Express, diversity and collaboration are key to our success. Experience a role that challenges you daily and offers real chances to grow your skills and advance your career. Explore a position that values your communication skills and problem-solving abilities.
Whether you’re searching for american express remote jobs or onsite opportunities, we provide flexible options that suit your lifestyle. Become part of a company dedicated to excellence and employee wellness.
Responsibilities
- Deliver exceptional customer service through clear, friendly communication on calls and online.
- Resolve account inquiries efficiently using financial industry knowledge and CRM software.
- Identify and troubleshoot issues to provide accurate solutions and support.
- Maintain detailed and accurate customer records in our CRM systems for seamless service.
- Collaborate with team members to enhance customer satisfaction and meet service goals.
Qualifications
- Proven customer service experience, ideally within the financial services sector.
- Strong verbal and written communication skills to engage customers effectively.
- Proficiency with CRM software tools for managing customer interactions smoothly.
- Preferred: Basic understanding of financial products and industry regulations.
- Preferred: Demonstrated problem-solving ability with a proactive attitude.
Benefits
- Remote work options allowing flexibility to balance work and life commitments.
- Flexible hours designed to support diverse schedules and preferences.
- Competitive salary packages aligned with industry standards and experience.
- Clear career growth opportunities through training programs and internal mobility.
- Comprehensive employee wellness programs promoting health and wellbeing.
Call to Action
If you’re ready to develop your career with a respected global brand, explore american express careers online today. Find the latest amex jobs and apply to join our dynamic team. Your next rewarding role awaits with American Express.