Step into an exciting entry level jobs remote opportunity as a Customer Support Specialist with our dynamic and innovative UK-based tech startup. We’re at the forefront of delivering cutting-edge digital solutions with a vibrant company culture that values collaboration, inclusion, and continuous personal and professional growth. This role offers you the chance to work remotely with flexible hours, perfect for recent graduates and early career professionals seeking a balanced and fulfilling work-life experience.
Whether you are exploring entry level remote jobs to jumpstart your career or looking for remote jobs entry level that provide meaningful engagement and career progression, this position offers the ideal setting. You will become a key part of our friendly, supportive team, working in an environment that encourages learning and advancement in the IT sector.
Responsibilities
- Provide prompt and professional support to customers via email, chat, and phone, ensuring high satisfaction levels.
- Identify, troubleshoot, and resolve customer issues using company resources and CRM software.
- Record detailed notes of customer interactions and data accurately using Microsoft Office and internal systems.
- Collaborate with team members to escalate complex problems and contribute to product improvement feedback.
- Manage time effectively to meet daily and weekly targets while supporting a flexible schedule.
- Participate in ongoing paid training sessions to develop product knowledge and customer service skills.
- Maintain up-to-date knowledge of company tech solutions to assist customers with basic IT inquiries.
Qualifications
- Excellent communication skills, both written and verbal, to connect clearly and empathetically with customers.
- Basic IT knowledge and comfort with using computers and digital tools daily.
- Experience or familiarity with Microsoft Office applications (Word, Excel, Outlook).
- Ability to navigate CRM software or eagerness to learn customer relationship management platforms.
- Strong problem-solving skills with a patient and detail-oriented approach.
- Good time management skills to effectively handle flexible hours and remote work responsibilities.
- Previous customer service or data entry experience is a plus but not mandatory.
Benefits
- Work remotely with flexible hours tailored to your lifestyle and needs.
- Competitive salary reflecting your skills and commitment.
- Part-time options available to balance work with study or personal pursuits.
- Comprehensive paid training to support your growth and confidence in the role.
- Clear career progression path within a fast-growing tech startup.
- Join a supportive and inclusive team culture focused on collaboration and development.
- Enjoy a healthy work-life balance without the stress of commuting.
Why Apply?
Choosing to apply for this role means joining a company that genuinely values your growth and work-life balance. We believe that entry level remote computer jobs should provide more than just a paycheck – they should offer meaningful work and ongoing opportunities to learn new skills and advance your career.
Our culture is built on openness, support, and respect. You will have access to dedicated training resources and a team eager to help you succeed in your remote jobs entry level journey. Flexible hours and a fully remote setup mean you can work in a way that suits your lifestyle, allowing you to achieve professional success while maintaining personal well-being.
If you’re looking for entry level remote jobs flexible hours opportunities in the tech industry, this role is designed with you in mind. We welcome candidates eager to build their careers in IT jobs remote entry level and who want to grow with a company that recognizes and rewards their contributions.