Remote Customer Support Specialist – Remote Jobs New Brunswick
We are partnering with an established mid-sized technology firm specializing in innovative cloud-based solutions, offering a welcoming and transparent remote work culture. This opportunity for Remote Customer Support Specialists is ideal for candidates seeking stable remote jobs in New Brunswick, including roles based in Saint John, Moncton, and Fredericton NB. Join a collaborative team that values continuous learning and work-life balance while delivering meaningful support from home.
Responsibilities:
- Provide timely and effective customer support via phone, email, and CRM platforms, ensuring customer satisfaction.
- Utilize CRM systems such as Salesforce to manage and track customer interactions and resolve issues efficiently.
- Troubleshoot and resolve customer inquiries by applying strong problem-solving skills and product knowledge.
- Manage time effectively to meet service level agreements while working remotely.
- Collaborate with cross-functional teams to communicate customer feedback and improve service quality.
Qualifications:
- Excellent communication skills with proven remote work experience.
- Proficiency in CRM systems, preferably Salesforce.
- Strong problem-solving abilities and effective time management skills.
Benefits:
- Flexible working hours to support your work-life balance.
- Competitive salary aligned with experience.
- Comprehensive health benefits package.
- Career development programs encouraging continuous learning.
- Work from home jobs Saint John and other remote jobs New Brunswick locations.
Ready to join a supportive and innovative team from the comfort of your home? Apply now to become our next Remote Customer Support Specialist and take the next step in your career with a company that values your growth and well-being.